Frequently Asked Questions

About Crayons

Q: Why do crayons sometimes have lines, marks, or small scratches on the surface?

A: This is a common characteristic of crayons made with natural wax and molding techniques. During production, slight surface lines, mold marks, or color variations may appear. These are normal results of the manufacturing process and do not affect the safety, quality, or use of the crayons.

 

About Bumbu Toys

Q: Do Bumbu toys come with original packaging?

A: For smaller Bumbu toys, original boxes are usually not provided by the brand. In these cases, we carefully package the items using our own protective packaging to ensure they arrive safely.
For larger items or complete sets, Bumbu Toys does provide original packaging, and those items will be shipped with the brand’s packaging included.